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FAQ

How much does shipping cost?

Our shipping fees are calculated separately and are dependant on the size, weight, and scale of each individual order.

We offer FREE store Pick-up.

Our Local GTA White Glove Delivery Service is $195.

Where do you ship to?

All of our products are available for shipping within Canada and the continental United States.

When will my item arrive?

We suggest to allow 2-4 weeks for in stock items. Please note that you may receive multiple deliveries per order. Delays in shipping and delivery with our third party partners can happen for various reason and are unfortunately out of our control.

Custom Items lead times are +/- 10weeks.

When is my card charged?

All completed orders are charged in full.

Custom items require a 1/3 deposit.

Balance is due upon completion, prior to pick-up, and prior to delivery.

Can I cancel my order?

Once you place your order you have 24hrs to cancel. After this time period a 25% restocking fee applies. Any custom made items are not eligible for cancellation after 24hrs. Please refer to our Legal Notice for additional details.

What measurement units are used on this site?

All measurements are in inches unless otherwise noted.

Do you have a showroom?

Yes! Our 20,00 sq. ft. factory showroom is located at 915 Oxford St. Etobicoke. Ontario, Canada.

Do you stock all items on your website in your showroom?

No. Select furniture pieces, art and lighting from our online collection are showcased. Features are ever changing. Please contact us If you’d like to know if we have a specific item you’re interested in on the showroom floor to view or purchase.

Where are your products made?

ABACUS Solidwood items are MADE IN CANADA

Leather Goods are MADE IN CANADA

CRP Plastic is MADE IN CANADA

We source small, accents and other products from over 10 suppliers around the world that manufacture in the USA, Canada, Mexico, China, Vietnam, India, Belgium and more. If you’d like to know the origin of a particular product, please contact us.